Buyer Protection

MONEY BACK GUARANTEE: We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in Kenya.

The Vendors get their money once the customer confirms having received the item as ordered.